Last Updated: [28 JAN 2025]
DuroWood priorities privacy protection of all information its customers provide to the business. You will find details about your privacy rights as well as the methods by which DuroWood handles your personal information in this Privacy Policy. Our Privacy Policy guides operations throughout the United States.
We need to obtain personal data from you in order to deliver product information responses or fulfil service requirements. We use personal data collection to serve final purposes, including operational needs, legal requirements, and compliance demands.
Depending on our contact with you, we obtain different forms of data. We obtain your personal information from your own direct interactions with us. From newsletter subscriptions to product payment submissions, you provide personal information to DuroWood. When you visit our website we collect information that automatically populates like your IP address.
DuroWood collects the following categories of personal information:
Category of Data | Source of Data | Business or Commercial Purpose of Processing |
Name, contact information, and other identifiers | When you initiate inquiries or purchases we directly receive your information. | Communicate with you, fulfill orders, and manage warranties or product recalls. |
Commercial information (purchases, services) | Collected when you purchase or consider products. | Process purchases, provide services, evaluate and improve our offerings. |
Financial data (payment info, bank account) | Collected from you when making purchases or handling business transactions. | Facilitate purchases, manage billing and human resources. |
Internet and electronic activity (cookies, browsing data) | Collected automatically when you visit our website. | Improve website functionality, security, and diagnose technical issues. |
Geolocation | Collected from your IP address when you visit our site. | Provide location-specific services or notices. |
Audio, visual, or similar information | Security cameras on premises and user-generated content via social media. | Ensure physical security, refine our services, and communicate with you. |
Professional or employment-related info | Collected from job applicants, contractors, or third-party networks (e.g., LinkedIn). | Manage HR processes, comply with legal requirements. |
Sensitive personal information | Collected as required by law for employment or contract purposes (e.g., SSN, health info). | Comply with legal obligations and manage HR processes. |
Your personal information exists in our databases no longer than necessary to fulfill all privacy policy purposes and required by law regulations. Retention times differ based on three points: the data sensitivity levels along with business intentions and relevant laws.
We save depersonalised and consolidated data sets from evaluation reasons without individual information identification capabilities.
DuroWood prevents the commercial exchange of your personal information to any outside entity. However, we may share or disclose your personal information in certain circumstances, such as:
Your sensitive personal information remains protected by our company because we only disclose it to authorized agencies when legally compelled.
Your privacy rights are honoured by DuroWood through observance of privacy practices as they exist in the jurisdiction where you reside. Your rights may include:
Contact our privacy@durowood.com email or dial [Phone Number] if you want to exercise your privacy rights.
We will not collect any personal data from users who do not reach the age of 18. When we detect that we collected data from a child by mistake we will proceed with its immediate deletion. To all parents and guardians who think their children provided us with data, please initiate communication with us.
This Privacy Policy will see occasional updates. Any policy changes result in posting the updated document on this web page followed by a new “Last Updated” date.
